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Guidance of consumer service center

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Consumption consultation duties

Consumer service center entrance

 For solution to Consumer issues, we perform various advice and mediation.
 Please consult by telephone, email, FAX without being troubled alone. Consultation is free.

 When it is visited an office, prior reservation is necessary.

[consultation reception desk]
 From 9:00 to 17:00 (except from December 29 to January 3) to have days
 We accept on Saturdays, Sundays, and holidays.
 Telephone 0952-24-0999
 
[consultation by visit to an office]
 Need reservations. Advance reservations are necessary on the telephone.
(we adjust visit to an office time on the telephone beforehand. In addition, Monday becomes correspondence over in principle telephone for abanse closed day)
 
[consultation by FAX]
FAX 0952-24-9567 
After filling out full name, phone number, consultation contents, please transmit.
After the confirmation, we call from the center. (limited in the consultation time mentioned above.)
※Accident of FAX number, please be careful that there is not.

[consultation by email]
After the confirmation, we call from the center. (limited in the consultation time mentioned above.)
※Reporting, please use "reporting form".

[about consultation]
  1. Consultation to our center is limited to person lived in in Saga. Prefectural outside, please use consumer service center of the prefecture lived in.
  2. On consultation, please settle effect.
  3. In the case of trouble accompanied with contract, please consult the contracted person.
  4. If there are any contract and dossiers, please prepare at hand.
  5. Consultation by visit to an office needs advance reservations. In the place, please see map of center.

Privacy policy of center

  • Saga consumer service center collects personal information in the range of minimum necessary for processing, solution to consumer life consultation of consultants.
  • Saga consumer service center will not provide to third party (including other belonging in Saga prefectural government office) without consent of consultants about information to distinguish authorized individuals such as full name, address, phone number of consultants. But we may provide if offer to third party is required by laws and ordinances including case of the investigation cooperation based on the Criminal Procedure Code.
  • Saga consumer service center carries out protection of personal information of consultants thoroughly based on "Saga privacy policy and action program" and, other than the above, keeps secret firmly.
 

Please use consumers hot line!

When we make consumers hot line ☎ exchange number and call 188, it leads to consumer life consultation counter of municipalities, prefecture to live.
In the window of each the prefecture municipality, please see list of consumption consultation counters.

 

Enlightenment duties

AlertAs well as prefectural center, we send information to alert in floor of homepage and prefectural center based on trouble that occurred in various parts of Japan. We issue flyer and poster. 
Education for consumersWe issue the teaching materials such as flyer or brochure for holding and enlightenment of home delivery of cooked foods lecture. As DVD for rental prepares, please make use for area and the workplace, learning at school.
In addition, at display corner on the third floor of abanse, we post information about consumer life. As flyer or brochure which we can take home prepare, come.
 

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Inquiry
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Saga prefectural government office (corporation number 1000020410004) 〒 840-8570  1-1-59, Jonai, Saga-shi   Tel: 0952-24-2111 (main)     
Copyright© 2016 Saga Prefecture.All Rights Reserved.

Saga prefectural government office (corporation number 1000020410004)

〒840-8570
1-1-59, Jonai, Saga-shi
Tel: 0952-24-2111 (main)
Copyright© 2016 Saga Prefecture.All Rights Reserved.