Summary of medical safe support center
It is high mema by security and trust medical by maintenance of the system which copes with complaint, worry and consultations such as patient, family for medical institution quickly, and carries out reporting to medical facility
Do. Through providing information such as consultation such as patient, family to medical institution, we plan improvement of patient service in medical institution.
2 consultation contents
Hospital, complaint, consultation about medical care in medical office
(1)In correspondence with worry or consultation about medical care from citizens of the prefecture, we call for reporting for medical institution and appropriate correspondence to consultant.
(2)We do not mind by anonymity about consultation. In addition, we perform when we contact medical institutions after having got approval of consultant.
※Please note that you cannot answer the following consultation.
"Diagnosis, inspection contents, drug of doctor, right or wrong of measures"
"Judgment, who is responsible medical accident"
"Introduction of appropriate medical institution depending on condition"
※At first, about question about contents of medical expenses (medical service fees), ask medical institution.
3 conduct systems
Prefectural medical care security support center (prefectural center) ... Department of Health and Welfare Medical Affairs Division
Each district medical care security support center (district center) ... Public Health and Welfare Office (five prefecture)
4 consultation counters
"Consultation desk" is established by prefectural center and district center
Establishment day Monday through Friday
(days from holiday prescribed in law about national holiday and December 29 to January 3 of the next year are excluded.)
From establishment time 8:30 a.m. to 5:15 p.m.
Including consultation method telephone, interview (about interview, need reservations in principle)
Center name setting place Phone number
The prefecture The Medical Affairs Division 0952-25-7101
Chuubu District Central Saga Public Health and Welfare Office 0952-30-1321
Eastern District Tosu Public Health and Welfare Office 0942-83-2161
Northern district Karatsu Public Health and Welfare Office 0955-73-4185
Western Province Imari Public Health and Welfare Office 0955-23-2101
Southern district Kito Public Health and Welfare Office 0954-22-2103
To all of the medical institutions about ... medical accident Surveys system ... (PDF: 526.9 kilobytes)
For more details, please see Japan medical care security Surveys mechanism (medical accident Surveys, support center) homepage (external link).