After December, 2019, consultation that product which is different from product which orders products in mail order site called "SENJU", and products do not reach although we paid or ordered the price reached is put to consumer service centers of each place much.
[summary (note) of company operating SENJU]
Name of site: SENJU
Summary of company ：Ignorance
(note) existing SENJU is totally unrelated to this matter. (as for the details, please see Consumer Affairs Agency material of attachment)
[advice to consumers]
◎Top level domain which ".xyz" does not get used to may be used for URL with it is vicious mail order site where product which we ordered does not arrive or totally different product reaches.
◎Even if it is mail order site using famous top level domain such as ".com", about all products, attention is necessary when we give a large discount in comparison with other mail order sites.
◎Please confirm existence of the company well for searching site name and company name running site, address, phone number on the Internet before contract when we feel to be even slightly uneasy, and checking whether there are not aerial address and doubt such as it being.
◎Mail order site where a lot of points where Japanese expression is unnatural are needs attention.
◎Mail order site that is different from company name and manager for administration name where name of transfer previous engagement seat of the product price is displayed on mail order site needs attention.
In consumer service centers, we are consulted from consumers and perform mediation depending on advice and need for trouble solution free.
When there is doubt about business, please consult with police consultation exclusive telephone "# 9110" about Saga consumer service center (TEL: 0952-24-0999) and consumers hot line "188".
As for the details, please see Consumer Affairs Agency public announcement material (PDF: 495 kilobytes).
[consultation about Consumer issues]
|Saga consumer service center |
From 9:00 a.m. to 5:00 p.m., we establish on Saturdays, Sundays, and holidays (excluded for New Year holidays)
Telephone 0952-24-0999 FAX 0952-24-9567
Consultation by email, please use consultation form.
National coserial numbers consumers hot line (it leads to consultation counter of neighborhood)
Telephone (there is no exchange number) "188" (iyaya)
Police consultation exclusive telephone "# 9110"